One of the most common questions homeowners ask is: When should I set my hot water cylinder to come on each day?
An unvented hot water cylinder is typically programmed to operate at specific intervals rather than continuously. We recommend setting it to heat three times a day for standard use and all day when accommodating extra guests.
Each time hot water is used (e.g., for showers, washing dishes, or handwashing), cold water automatically refills the cylinder. In winter, this incoming water can be extremely cold—sometimes just a few degrees Celsius. As cold water mixes with the stored hot water, overall temperature drops, making precise programming crucial.
Here’s how different programming setups impact hot water availability:
Example 1: Standard Programming
At 9:15 AM, someone takes a shower, using one-third of the tank’s hot water. However, since the programmer doesn’t turn the heating back on until 6:00 PM, the cylinder remains partially filled with cold water. The hot water will still be usable but not at maximum temperature due to mixing.
Example 2: When Extra Hot Water Is Needed
At 9:15 AM, someone takes a shower, using one-third of the tank’s hot water. Then, at 12:00 PM, another shower is taken, further reducing the available hot water. Unless the programmer is set to come on midday, another one-third of the tank is used, leaving the remaining water tepid or cold until the next scheduled heating at 6:00 PM.
This is why it’s beneficial to set the cylinder to come on three times a day—morning, midday, and evening.
By including a midday heating cycle, any cold water that has filled the tank gets the opportunity to heat back up to the target temperature, ensuring consistent hot water throughout the day.
The optimal thermostat setting for an unvented cylinder is 65°C. This prevents bacterial growth, ensures efficient energy use, and provides comfortable water temperatures.
Lifestyle differences on weekends may require a custom schedule:
Example: If you’re hosting guests on Sunday, you might want to adjust your hot water program:
You can set your hot water to constant if you have guests using it frequently, but it does not waste excessive energy because:
Cylinders are well-insulated—they retain heat efficiently without frequent reheating.
The thermostat prevents unnecessary heating—when water reaches 65°C, the heating stops.
However, daily all-day programming is not recommended because:
A typical unvented cylinder heats in 60-90 minutes, but time varies by capacity:
| Capacity (litres) | Estimated Heating Time |
| 90 | ~60 minutes |
| 120 | ~70 minutes |
| 150 | ~75 minutes |
| 170 | ~80 minutes |
| 200 | ~90 minutes |
| 250 | ~100 minutes |
| 300 | ~120 minutes |
| 400 | ~140 minutes |
The larger the tank, the longer the heating time, since more cold water needs to be heated.
To maximise efficiency:
By customising your cylinder program, you’ll always have enough hot water, while avoiding energy waste and inefficiency.